Develop a deep understanding of our Telecom and Media customers, their use cases, challenges, and goals.
Guide and support the adoption of our Telecom and Media products across high-impact accounts.
Serve as a primary advocate for the Voice of the Customer ( VoC ) within product, engineering, and leadership teams.
ServiceNow started in San Diego, California in 2004. They are a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes.
Partner directly with OPM leadership to drive critical initiatives, creating executive-ready presentations and communications that inform product and go-to-market decisions
Pull, analyze, and visualize data using Tableau, PowerBI, and other analytics tools to surface insights on product performance, market trends, and adoption metrics
Lead large-scale, cross-functional programs spanning product, sales, marketing, and customer success teams, managing dependencies and driving alignment across the organization
ServiceNow started in San Diego, California in 2004 and they transform how we work. They are a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Helping customers architect, mature, and govern scalable, secure, high-performing solutions on the ServiceNow platform.
Shaping the transformation for leading global financial institutions and work with the latest in AI advancements.
Ensuring customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Work alongside our go to market teams to surface and execute the most valuable products to build in an always-changing market
Collaborate closely with engineering and design to productize research and continuously improve existing tools
Define and analyze metrics, talk with users weekly, and conduct A/B tests to discover use cases, validate pain points, and prioritize features
Runway is building AI to simulate the world through merging art and science, believing that world models are at the frontier of progress in artificial intelligence. Their team consists of creative, open minded, caring and ambitious people who are determined to change the world.
Lead architectural design sessions focused on AI Experience and Platform solutions, translating customer requirements into actionable blueprints.
Showcase platform capabilities through technical deep-dive demos that educate customers on architectural possibilities, showcase integration capabilities, and build confidence in the solution's technical foundation.
Develop proof of concepts and technical validation frameworks for customers in your assigned districts.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Develop relationships with customer executives, platform owners, architects, and development teams help them understand the role of ServiceNow in their transformation vision.
Guide customers in the architecture of end-to-end ServiceNow solutions across multiple modules such as ITSM, CMDB/CSDM, ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows.
Translate goals and desired into an architectural roadmap.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Integrate AI into work processes, decision-making, or problem-solving.
Support NowAssist and AI Agent solutions by using ServiceNow AI and Platform products with ServiceNow best practices focused on configuration vs. customization.
Drive various solution specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
They are a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.